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ABOUT US

Our Story, Our Vision, Our Commitment

Our Genesis
Our Mission
What We Do
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Our Genesis

Our Genesis

Founded on the principles of excellence and sustainability, Distinct Group began as a vision shared by our founders, Craig and Darren. Rooted in a deep commitment to transforming the facilities management landscape, we set out to create a company that not only delivers unparalleled service but also makes a positive impact on the environment and society.

Our Mission

Our Mission

At Distinct Group, our mission transcends the traditional boundaries of facilities management. We aim to elevate spaces while nurturing their intrinsic connection to people and the planet. Our approach is holistic, combining efficiency with ethical practices, ensuring that every aspect of our service reflects the highest standards of quality and sustainability.

What We Do

What We Do

Distinct Group is a multifaceted facilities management and contract cleaning provider, offering a wide range of tailored services to various sectors, including retail, office and corporate, and luxury establishments. Our expertise encompasses everything from general cleaning to specialised services such as commercial carpet and upholstery care, hard floor maintenance, and window cleaning. We also excel in waste management, washroom hygiene, pest control, and security services, ensuring a comprehensive solution for all facilities management needs.

Our Ethos

At Distinct, our ethos is the heartbeat of our operations. It's a reflection of our commitment to excellence, our dedication to sustainability, and our relentless pursuit of innovation. Here's what stands at the core of everything we do:

Excellence in service

Inclusivity in practice

SUSTAINABILITY AS A STANDARD

VERSATILITY IN SOLUTIONS

INNOVATION AT THE FOREFRONT

PARTNERSHIP BEYOND CONTRACT

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Our Commitment to Sustainability

Sustainability is at the heart of Distinct Group. We are steadfast in our goal to achieve Net Zero by 2025, actively reducing our carbon footprint, employing advanced waste management strategies, and promoting biodiversity. Our green initiatives include using eco-friendly products, renewable energy sources, and sustainable sourcing, showcasing our dedication to environmental stewardship.

Our Social Impact

We believe in empowering our people and enriching communities. As a Living Wage recognised provider, we advocate fair compensation and ethical employment practices. Our commitment extends to diversity and inclusion, employee development, and community engagement, reflecting our belief in creating a positive societal impact.

Our Ethics and Governance

Guided by a governance model rooted in ethics and transparency, we ensure that our operations adhere to the highest standards of integrity and accountability. Our industry-leading certifications and continuous improvement ethos underscore our commitment to excellence in every aspect of our business.

Our Commitment to Sustainability
Our Social Impact
Our Ethics and Governance

Certifications & Accreditations

Pending B Corp
Pending B Corp

Currently, Distinct is actively engaged in pursuing BCorp certification, demonstrating our commitment to not only business success but also to social and environmental performance, accountability, and transparency. This certification underscores our dedication to being a force for good, balancing profit and purpose to create a positive impact on society and the planet.

ISO 9001 (Quality Management Systems)
ISO 9001 (Quality Management Systems)

Distinct is ISO 9001 certified, highlighting our dedication to consistent quality service and continual operational improvement.

ISO 14001 (Environmental Management Systems)
ISO 14001 (Environmental Management Systems)

Our ISO 14001 certification proves Distinct's commitment to sustainable operations and reducing our environmental impact.

ISO 27001 (Information Security Systems)
ISO 27001 (Information Security Systems)

With ISO 27001 certification, Distinct guarantees the utmost security and confidentiality of information assets.

ISO 45001 (Occupational Health & Safety)
ISO 45001 (Occupational Health & Safety)

With ISO 45001 certification, Distinct ensures a comprehensive approach to employee welfare, significantly reducing occupational injuries and diseases while fostering a culture of physical and mental health protection.

Safe Contractor Accredited
Safe Contractor Accredited

Distinct holds the Safe Contractor Accreditation, ensuring our strict adherence to top-notch health and safety standards.

Institute member of the BICS
Institute member of the BICS

As a member of the British Institute of Cleaning Science, Distinct upholds the highest industry benchmarks in cleaning excellence.

Institute member of the IWFM
Institute member of the IWFM

Our affiliation with the Institute of Workplace and Facilities Management underscores Distinct's commitment to professionalism and excellence in the realm of facilities management.

Living Wage recognised provider
Living Wage recognised provider

Distinct is a recognised Living Wage provider, affirming our belief in fair compensation and employee well-being.

Working with the Living Wage Foundation
Working with the Living Wage Foundation

Distinct's partnership with the "Living Hours" initiative showcases our dedication to stable and fair working hours for our team.

Join Our Journey

At Distinct Group, we are more than a facilities management provider; we are a partner in crafting a sustainable and distinguished future. We invite you to join us on this journey of excellence, innovation, and responsibility.